Privacy Policy
Last updated: June 1, 2026
This Privacy Policy explains how OTOALL GROUP LLC ("OtoSecur," "we," "us," or "our") collects, uses, discloses, and protects personal information when you visit otoclaude.com (the "Site"), create an account, request a quote, purchase products or services, or otherwise interact with us.
By using the Site, you agree to the practices described in this policy. If you do not agree, please do not use the Site.
1. Information We Collect
Information you provide directly
- Account and contact information — name, email address, phone number, and company name when you register or request a quote.
- Site and project information — property type, installation address, camera count, coverage needs, and similar details you share for a quote or site review.
- Payment information — when you pay online, payment is processed by our payment processor (Stripe). We do not store full card numbers on our servers.
- Communications — messages you send us through forms, email, chat, or phone.
Information collected automatically
- Usage and device data — IP address, browser type, device information, pages viewed, and referring URLs, collected through analytics tools.
- Cookies and similar technologies — see our Cookie Policy.
Information from third parties
- Google Sign-In — if you choose to sign in with Google, we receive your name and email address from Google, per your Google account permissions.
- Advertising and analytics partners — we may receive limited information from Google and Meta (Facebook) advertising and analytics services.
2. How We Use Your Information
- To provide quotes, process orders, schedule site reviews, and deliver products and monitoring services.
- To create and manage your account and show you pricing available to registered customers.
- To process payments and prevent fraud.
- To communicate with you about your requests, orders, and service.
- To improve the Site and our services through analytics.
- To market relevant products and services (you can opt out at any time).
- To comply with legal obligations and enforce our agreements.
3. How We Share Your Information
We do not sell your personal information for money. We share information only as described below:
| Recipient | Purpose |
|---|---|
| Stripe | Payment processing |
| Google (Analytics, Sign-In, Ads) | Analytics, authentication, advertising measurement |
| Meta / Facebook | Advertising measurement and audiences |
| Cloud and hosting providers | Operating the Site and storing data securely |
| Authorized sales partners / installers | Fulfilling your quote, order, or installation |
| Legal and safety | When required by law, to protect rights, or in a business transfer |
Some sharing with advertising partners (for example, through cookies and pixels) may be considered "sharing" or "selling" under California law. You can opt out — see Section 6.
4. Data Retention
We keep personal information for as long as needed to provide our services, maintain your account, comply with legal and tax obligations, resolve disputes, and enforce agreements. When no longer needed, we delete or de-identify it.
5. How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the following rights regarding your personal information:
- Right to know — request the categories and specific pieces of personal information we have collected about you.
- Right to delete — request deletion of personal information we collected, subject to legal exceptions.
- Right to correct — request correction of inaccurate personal information.
- Right to opt out — opt out of the "sale" or "sharing" of your personal information (including for targeted advertising).
- Right to limit — limit the use of sensitive personal information.
- Right to non-discrimination — we will not discriminate against you for exercising your rights.
To exercise these rights, email info@otoclaude.com with the subject "Privacy Request." We will verify your identity before responding. You may also designate an authorized agent to make a request on your behalf.
7. Your Choices
- Marketing emails — unsubscribe using the link in any marketing email.
- Cookies — manage cookies through your browser settings; see our Cookie Policy.
- Account — contact us to access, update, or close your account.
8. Children's Privacy
The Site is intended for businesses and adults. We do not knowingly collect personal information from children under 13 (or under 16 in California). If you believe a child has provided us information, contact us and we will delete it.
9. Third-Party Links
The Site may link to third-party websites and product manufacturers. We are not responsible for their privacy practices. Please review their policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version with a new "Last updated" date. Material changes may be communicated by email or a notice on the Site.
11. Contact Us
Questions about this Privacy Policy or your personal information:
OtoSecur
Email: info@otoclaude.com
Phone: (626) 283-1010
Service area: California and nationwide shipping